Getting rich slowly – by selling frozen water

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In 1833 Frederic Tudor, a Boston merchant, shipped New England ice to hot, humid Calcutta in India. Nearly half of the cargo arrived intact after a voyage of several months. The story of Tudor is a lesson in how to overcome failure and get a business off the ground.

Spy Pond in Arlington MA - Frederic Tudor harvested ice here for his Boston-based global trade

Spy Pond in Arlington MA – Frederic Tudor harvested ice here for his Boston-based global trade

It was on a trip to Havana with his brother John Henry in 1801 that Frederic got the idea of sending ice to the tropics. Where others saw a ludicrous fantasy, he saw a lucrative market. And he persisted through a decade of adversity. Newspapers and family friends mocked him. Tudor spent time in jail for failure to pay his debts. He fell into a depression. But he died a millionaire.

His problems on the way to getting rich were plentiful. Once Tudor got the ice to hot places, consumers did not know how to preserve or even use the novel product. He turned to what social media today would call influencers and gave away free ice to local bartenders in the Caribbean islands. After creating demand and when faced with competitors, he would sell below cost, waiting for other traders to literally melt down.

But before he could even think about reaching consumers, Continue reading

Shopping on Thanksgiving? Time to talk turkey

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If your brother or sister earns a living at JCPenney you may have to cut short the Thanksgiving family time spent together. At 8pm, the retailer announced last week, most of its 1,100 stores will open their doors. JCPenney had no choice. Macy’s announced a few days ago that it will be open as well, breaking with a century and a half tradition. Two years ago, Toys R Us started this, and Wal-Mart, Target and others followed suit last year.

2012 Black Friday Stampede (Brian Davies, AP)

2012 Black Friday Stampede (Brian Davies, AP)

Why does JCPenney have no choice? This is a classic case of the Prisoners’ dilemma in game theory. The best outcome of the game occurs when all retailers cooperate (i.e. stay closed on Thanksgiving). But the incentive to defect is extremely strong, in the hope that your shop could be the only one open and boost its sales. Continue reading

Do governments solve problems, or merely apply solutions?

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Are governments driven by a search for better solutions, or do they apply existing solutions to new problems?

Can a country be competitive and enjoy life?

Can a country be competitive and enjoy life?

At a Harvard talk last week French Finance Minister Pierre Moscovici was questioned aggressively by a Chinese official. The claim by the Chinese economist was that France can never become competitive because of its addiction to holidays and short working weeks. And as Moscovici tried to corner the questioner with the higher productivity of French workers, someone else took the relay baton for bashing French economic policy. Part of the audience reacted approvingly, as often happens in US public debates when France is being criticized. Continue reading

Political leadership: should party unity trump clear purpose?

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Let’s assume that House Republican leader John Boehner is a reasonable man, as Democrats repeatedly say. Let’s also assume that he wants a Republican candidate to win the 2016 presidential elections. His behavior in the shutdown saga so far undermines these two assumptions. What then does Boehner value most in today’s crisis management? It must be the unity of his Republican caucus in the House. But chasing that value damages Republican prospects for future elections.

John Boehner and Democratic Senate leader Harry Reid secretly whispering - Photo taken from Tea Party News Network site

John Boehner and Democratic Senate leader Harry Reid secretly whispering – Photo taken from Tea Party News Network site

In the 2012 fiscal crisis, Boehner was outvoted when a majority of House Republicans pulled him back from a compromise with Obama on more taxes for the rich in exchange for expenditure cuts. Today, off the record Republican statements illustrate uncertainty about their end game. The Speaker is floating in order to avoid antagonizing some of his own members. Continue reading

Can you trade in a shotgun for a car?

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I googled buying a used car in the Boston area upon arriving here, and now I get ads like: “$0 dollar Down/Low Monthly Lease Payment. Bad Credit, No Credit, No Problem!”

Picture taken at the lot of a used car dealer - Boston area (Medford)

Picture taken at the lot of a used car dealer – Boston area (Medford)

No problem for whom? Subprime car loans did not get much coverage in the financial crisis compared to bigger brother subprime mortgages. But the business model is similar, and it is partly based on predatory lending. This picture was taken on a car lot that I visited last week. Continue reading

Divided leadership in the biggest world economies?

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Lack of leadership is how many have characterised the European Union over the past years. Europeans reacted too slowly to the Euro crisis, it is argued, and kicked the can down the road as their divisions prevented them from defining a sound economic policy. But the current polarization in Washington and the vitriolic rhetoric against political opponents beats what I have witnessed in Brussels.

The episode over a possible government shutdown next Tuesday by the House Republicans, and a Treasury alarm note over a mid-October default continue an American saga that started two years ago. In 2011 a first round of haggling over the debt ceiling occurred, with Standard and Poor decreasing by a notch its US credit rating. To end the saga, political leadership in today’s Washington requires not so much finding common ground, Continue reading

The Boston Red Sox turnaround and lessons for leadership

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As a newcomer to the Boston area I rejoiced on Friday night when the Red Sox clinched the division championship in the Eastern baseball league. I started reading about how the Red Sox evolved from worst to first in just a year. With many players upping their game this season, this turnaround could teach us lessons on organizations and leadership.

This team is without superstars, sports commentator Glenn Stout said. It exported its star players to the LA Dodgers last year. And without too much pressure at the season’s beginning, remaining players started improving. They became a cohesive team, partly also due to the marathon bombings in April. That Boston tragedy gave the Red Sox the extra purpose to support the city’s recovery. “We all love each other, and we play for each other”, said first baseman Mike Napoli during Friday night’s celebration. And the players grow beards together, which they tug in a sign of camaraderie.

One lesson from this is that taking some dominant personalities away can raise the effectiveness of a team in certain situations. Continue reading

Angela Merkel, political leadership and the Euro crisis

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Many observers expect the German elections on Sunday to result in a third mandate for Angela Merkel but with a switch in government coalition partner from the more free market liberals of the FDP to the Social-Democrats. Jack Ewing in yesterday’s New York Times writes that Merkel’s hand may be “forced” into a so called grand coalition between Germany’s two biggest parties.

The German elections matter for the more than 300 million people in the Euro area as they will shape the leadership for resolving the crisis. Angela Merkel has received heavy criticisms for her record: Joschka Fischer deplores a lack of vision, courage and strength of purpose. The columnist Wolfgang Munchau claims that the Euro cannot work with a German macro-economic policy. And Jürgen Habermas writes about a Germany dozing on a social volcano and shirking its responsibility. But could Merkel have adopted a radically different approach over recent years?

Exercising leadership is about disappointing your people at a rate that they can absorb, Marty Linsky says. Clearly, disappointment in Germany with the Euro has increased over recent years, Continue reading

Leadership: believe in your “self”?

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The Harvard Kennedy course on leadership, built around the book of Marty Linsky and Ron Heifetz, offered counterintuitive material. Leadership courses would often tell you that you have to really believe in what you do, or put differently that your passion should become your job, or vice versa. That thought always caused me some discomfort. While there should be overlap between your “self” and your organizational role and while exercising leadership entails a high level of commitment, one also should make sure to keep them separate, is what the course proposes.

If there is no distinction between your role at the workplace and your identity, there is no space where you are protected. Any workplace attack on you for what you said or did becomes a personal attack. Continue reading

Leadership needs conflict

Exercising leadership needs conflict and courage

I am currently attending a one week course on “leadership” at Harvard’s Kennedy School of Government, which is one of the academic temples for policy wonks like me. Luckily there are none of the usual clichés on “Are you born a leader, or can you learn to become one?” The central premise of the course is that all of us, no matter what position we have in our organizations or communities, can exercise leadership by defying the established ways of doing things.

Exercising leadership, the course contends, means stepping outside of the comfort zone of meeting the expectations that others have of you and your role. Leadership courses spend usually a lot of time on distinguishing leadership from management. Continue reading